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On The Block Lawn Care
Privacy Policy

Privacy Policy

Last Updated: January 6, 2025

Introduction

Thank you for choosing On The Block Lawn Care (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including our website, https://www.ontheblocklawncare.com (“Site”), and any other communication channels with us (collectively, our “Services”). By using our Site, you consent to the practices described in this Privacy Policy.

What Information We Collect

We collect two types of information:

1. Non-Personal Information:

  • Browser and device information (e.g., type of browser, operating system).

  • Website usage data (e.g., pages visited, time spent on our Site, click patterns).

  • Aggregated analytics data from cookies and tracking tools.

2. Personal Information:

  • Contact information (e.g., name, email address, phone number, mailing address).

  • Service information (e.g., details about your lawn care needs or preferences).

  • Payment information (processed securely through third-party payment providers).

  • Device information (e.g., IP address, geolocation data, unique device identifiers).

How We Collect Your Information

We collect your personal information from the following sources:

  • Directly from You: When you fill out forms on our Site, contact us via email or phone, or provide details during in-person interactions.

  • Automatically: Through cookies, tracking technologies (e.g., Google Analytics, Facebook Pixel), and log files when you visit our Site.

  • From Third Parties: Such as analytics providers, public directories, and other sources as permitted by law.

How We Use Your Information

We use your information for:

  • Service Delivery: To schedule and provide lawn care services.

  • Customer Communication: To respond to inquiries, provide updates, and send service-related notifications.

  • Marketing: To send promotional emails, newsletters, and offers (you may opt out at any time).

  • Website Optimization: To analyze website usage, improve user experience, and enhance functionality.

  • Business Operations: To maintain security, back up data, and prevent fraud.

We do not sell or rent your personal information.

Cookie and Tracking Information

Our Site uses cookies and similar tracking technologies to collect information about your interactions, including:

  • Session Cookies: Temporary cookies that expire when you close your browser.

  • Persistent Cookies: Saved on your device to recognize you on future visits.

  • Third-Party Cookies: Used by analytics providers to gather insights about website traffic.

How We Share Your Information

We may share your information with trusted third-party service providers who assist in delivering services, such as:

  • Payment processors, marketing platforms, and CRM providers.

  • To comply with legal obligations or law enforcement requests.

  • In the event of a merger, sale, or acquisition, your information may be transferred to the acquiring company.

 

We require all third parties to adhere to this Privacy Policy or implement similar standards of data protection.

Your Rights

You have the right to:

  • Request access to your personal information.

  • Request corrections or deletion (subject to legal or operational obligations).

  • Restrict the processing of your information.

  • Object to certain uses, such as marketing communications.

 

To exercise these rights, contact us using the details provided below.

Retention of Information

We retain your personal information only as long as necessary to:

  • Provide our services.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce policies.

 

Retention periods vary depending on the type of information and its purpose.

Security of Information

We implement industry-standard security measures to protect your personal information. However, no system can guarantee 100% security. If you suspect a breach, please contact us immediately.

Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Our Services are not directed at children under the age of 13. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the data immediately.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised policy, with the “Last Updated” date reflecting the latest version. We encourage you to review this Privacy Policy periodically.

Contact Us

For questions, concerns, or to exercise your rights, contact us at:

• Contact Form: https://www.ontheblocklawncare.com/contact

• Phone: 919.448.8643

• Email: mark@ontheblocklawncare.com

 

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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