Last Updated: August 21, 2026
On The Block Lawn Care (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ontheblocklawncare.com (the “Site”), request a quote, contact us, use our services, or otherwise interact with On The Block Lawn Care.
This policy applies to information collected through our website and other business communications with us.
The information we collect depends on how you interact with us.
Information You Provide
We may collect information you provide directly, including:
Name
Email address
Phone number
Service address or mailing address
Property information
Details about the services you are requesting
Photos or other information you submit with a quote or service request
Communications you send to us
Payment and billing information
Payment information may be processed through third-party payment providers.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring pages or websites
Time spent on the Site
Click and interaction data
Approximate location derived from technical information
Cookie and similar technology identifiers
We may use analytics, advertising, and website-performance tools to collect this information.
We may collect information:
Directly from you when you request a quote, complete a form, contact us, make a payment, or communicate with our team.
Automatically when you visit or interact with our Site through cookies, analytics tools, pixels, log files, and similar technologies.
From service providers that help us operate our business, process payments, manage customer relationships, analyze website activity, or provide marketing services.
From other lawful sources when reasonably necessary for our business operations.
We may use personal information to:
Respond to questions and quote requests.
Prepare estimates and proposals.
Schedule and provide services.
Communicate about appointments, projects, payments, or account matters.
Process payments and maintain transaction records.
Provide customer support.
Maintain customer and service records.
Improve our Site, services, and customer experience.
Analyze Site traffic and usage.
Send marketing or promotional communications when permitted by law.
Maintain the security of our Site and business systems.
Detect or prevent fraud, misuse, or other harmful activity.
Meet legal, tax, accounting, insurance, or regulatory obligations.
Protect our rights, property, customers, employees, and business.
Our Site may use cookies and similar technologies to operate properly, understand how visitors use the Site, measure performance, and support advertising or marketing activities.
These technologies may include:
Essential cookies used for basic website functionality.
Analytics cookies used to understand website traffic and visitor behavior.
Preference cookies used to remember certain settings or choices.
Advertising and marketing technologies used to measure marketing performance or understand interactions with advertisements.
Third-party providers may also place or access cookies or similar technologies through our Site.
You may be able to control or disable certain cookies through your browser settings or other privacy controls made available on the Site. Disabling cookies may affect how some website features function.
We may use third-party analytics and advertising services, such as Google Analytics, Meta technologies, or similar platforms.
These providers may collect information about your device and interactions with our Site using cookies, pixels, and related technologies. Their collection and use of information are also governed by their own privacy policies and terms.
We may disclose information when reasonably necessary to operate our business, including to:
Website hosting and technology providers
Customer relationship management providers
Payment processors
Scheduling or business management platforms
Email and communication providers
Analytics providers
Advertising and marketing platforms
Professional advisers, such as accountants, insurers, or attorneys
Other vendors that provide services on our behalf
We may also disclose information:
When required by law, regulation, subpoena, court order, or other legal process.
To protect the rights, safety, property, or security of On The Block Lawn Care, our customers, or others.
In connection with a merger, acquisition, sale, financing, restructuring, or transfer of all or part of our business.
Service providers are permitted to receive information only as reasonably necessary for the services they provide to us, subject to their applicable agreements and policies.
On The Block Lawn Care does not sell personal information for monetary compensation.
Certain analytics or advertising technologies may involve sharing information with third-party platforms. Where applicable law provides rights concerning this type of activity, requests may be submitted using the contact information below.
We may send promotional emails or other marketing communications when permitted by law.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.
Opting out of marketing communications does not prevent us from sending necessary service-related communications, such as scheduling updates, quote information, invoices, or other transactional messages.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to:
Provide and manage services.
Maintain business and customer records.
Meet legal, tax, accounting, and insurance requirements.
Resolve disputes.
Enforce agreements and policies.
Protect our legitimate business interests.
Retention periods may vary based on the type of information and the reason it was collected.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
Depending on applicable law and your relationship with us, you may have the ability to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Opt out of certain marketing communications.
Ask questions about how your information is collected or used.
Some requests may be limited by legal, contractual, accounting, security, or operational requirements.
To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
Our Site and services are intended for adults seeking lawn care, landscaping, and related property services.
We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Our Site may contain links to websites, services, or platforms operated by third parties.
On The Block Lawn Care does not control the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any third-party website or service you use.
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or services.
When changes are made, the revised policy will be posted on this page and the Last Updated date will be updated.
If you have questions about this Privacy Policy, our privacy practices, or information associated with you, contact:
On The Block Lawn Care
Phone: 919.448.8643
Email: mark@ontheblocklawncare.com
